Writing Sample #5

Response to a customer request for product knowledge.

Hello _____ ,

Thank you for asking about [Product Name] pricing plans. For a quick comparison, here is a summary of the Basic solutions included with each plan:

User Trust – Verifies and manages a person's identity.

Device Trust – Verifies the identity and security health of phones, computers, and similar devices.

Adaptive Authentication & Policy Enforcement – Provides customized access policies based on role, device, location, and other contextual factors.

Secure Application Access & Single Sign-On (SSO) – Verifies identity and device trust no matter how, where, or when your users log in.

Depending on your chosen plan, you get Basic or Expanded protection in all four solution areas.

[Product Name] Free (up to 10 users) – Simple identity and device verification for individuals or small teams.

[Product Name] Multi-Factor Authentication (MFA) $3/User/Month – All the Free features pulse basic reporting and SSO for desktop and mobile access protection.

[Product Name] Access $6/User/Month – All the MFA features plus adaptive access policies and device visibility.

[Product Name] Beyond $9/User/Month – All the Access features plus advanced insights and solutions for devices and remote access.

Trusted Endpoints is part of the [Product Name] Beyond plan. Trusted Endpoints are users at remote locations who require secure access to your organization’s applications. Endpoints are identified using certificates for trusted devices plus MFA. Only if the endpoint has a valid certificate and authenticates correctly is it granted access to your protected applications.

Visit Trusted Access for All for more details on each plan.

If you’re still uncertain which plan is right for you, contact us. We’ll help you find the right solution for your business or team.

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